SIPOC is a high-level overview of the process that depicts how the given process is servicing the customer, which is an essential step in Six Sigma for process analysis.
SIPOC should be designed with the POCIS concept. The first process is deciding the major process steps involved in the projects. Outputs of the process and then customers’ needs, then work on inputs that are required to implement the process and their suppliers. Establish the name of the process for which SIPOC needs to be made.
With this tool, you build your first organized view of your work process and set the foundation for applying the breakthrough DMAIC strategy. A SIPOC structure helps the process owner and those working on the process to clarify the primary elements of a process and agree the boundaries of what they will be working on.