In a Six Sigma project, the SIPOC diagram is one of the important tools in the Six Sigma DEFINE phase of the DMAIC framework. In Lean Six Sigma Green Belt course, and even in free Lean Six Sigma course, you will learn that it is an acronym that stands for Suppliers, Inputs, Process, Outputs, and Customers.
The acronym SIPOC stands for Suppliers, Inputs, Process, Outputs and Customer. Using information from these five areas creates a process map that gives a high-level overview of a Six Sigma project.
SIPOC Definitions 1 Supplier – The provider of inputs into a process 2 Input – Materials, information and other resources needed to complete a process 3 Process – Structured steps used to convert inputs into outputs 4 Outputs – Products or services resulting from the process 5 Customer – Recipient of the outputs