See below image for the Project management process for software iso 2011b 9 diagram. The ISO 9001 standard is based on a process approach. (Establishing effective and efficient processes that are consistently followed and improved upon is the basis for most management standards.) Processes must have defined (and hopefully measurable) objective (s), input (s), output (s), activities, and resources .
Obtain customer acceptance and complete project documents The second application of the Nine Elements of Project Management is project management organizational assessment.
As noted above, there is no ISO 9001:2015 mandate for creating work instructions. However, years of quality management documentation practice suggests coupling these in the documentation hierarchy can more clearly and effectively control quality management outcomes. Click to view a Work Instruction Sample.