Gap Analysis – Gap Analysis – Gap Analysis Framework – Gap Analysis Business Methodology – Gap Analysis is a business tool aimed at identifying gaps and / or problematic areas by a given business process or a department. Usually gap analysis utilizes a point of reference, e.g. an industry benchmark that serves as a comparisson point. Sometimes, benchmark would not be present, as instead you would specify where the business wants to go, and where the business currently is, what is the gap, how can this gap be breached, i.e. development of recommendations. Gap Analysis diagram. This is one of the top business frameworks encompassing strategy, project management, IT, internal processes and client experience.