Business process maturity assessment diagram. This is one of the top business frameworks helping clients improve on their approach to strategy, project management, IT, HR, internal processes and client experience.See below image for the Business process maturity assessment diagram. The maturity level of the process is assessed by evaluating a set of attributes required to ensure that the process can optimally contribute to du’s business objectives. The assessment is done on the following 10 attributes (having individual weights for each section) to determine a score (from 0 to 5) to reach a certain maturity level.
It is a maturity model of processes for system and software development. The successful usage of CMMI at Nedbank Limited (South Africa) suggested the idea of developing exactly the same model for business processes. This is how the Business Process Maturity Model (BPMM) emerged.
Appraisals of an organization’s process maturity examines the specific steps and activities the organization performs in a given business or technical domain and the extent to which the organization standardizes its processes to achieve more repeatable, predictable, and reliable results.