Business Diagrams
Project plan diagram for a typical technology implementation involving 2 tech enhancements. Project plan starts is broken down into short, medium and long terms and 4 main categories including planning, people, process, technology. The plan includes current state, future state design, requirements, status updates, development, testing and change management.
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Client experience assessment diagram below is an example of CX could be compared among different companies and products. The criteria for client experience analysis could be friendliness of service, wait times, ability to address client needs and quality of information provided.
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Lean six sigma design principles include quality, speed to increase customer satisfaction, decreasing variations and defects, improving process flow while heavily relying on data and facts and doing it all through effective team work. The LSS design principles diagram below list all the key categories that lean six sigma relies upon.
